![]() ![]() This is currently the most common issue we hear from our users. There is nothing malicious about permissions requested by ACR. Without it, ACR would have to use internal storage of your phone, which would easily fill it up. It requires storage access, which called Photos and Videos on Android so it can save recordings. It requires Contact access because it associates recorded call with your contacts to show their name and contact icon instead of a number. It has many features that require many permissions. It may look simple but ACR is a very advanced app. We had to add intermediate notification to workaround Android 8 limitations related to background operations. You would also see "ACR loading" notifications because ACR needs to be started on boot or after it is closed by the system. Since ACR might not finish this process in 5 seconds it show notification. Google have decided that all apps doing background operations must show a notification or finish the process in 5 seconds. This due to changes Android 8 brought and cannot be avoided. However, if you have Android 8 you would also see a notification. This job runs every 20 minutes in the background. When you enable cloud uploads, ACR schedules a job to scan for failed or missed uploads. Updated to Android 8/Oreo and noticed extra notifications? See our help article to learn how to set it up However, you can still use AutoEmail Cloud service with your Gmail account by creating an "App Password". This is part of Gmail's new security measures. Google no longer allows apps accessing Gmail's email sending feature even if user approves it. See our help article for more information However, it may be possible to record from the internal speaker with some clarity on some phones such as Huawei or Pixel phones. No 3rd party call recording app will be able to do so. We would like to inform our users that there will be no call recording workaround on Android 9. ACR will have “Edit number” feature for you to update the number. This will affect both Pro and Free versions. No call recording app from the beginning of March 2019 will be able to access incoming or outgoing phone number. ![]() Google has a new permission policy and denied phone number access permission for call recording apps including ACR. ![]()
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